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Gain complete insight into agent performance, enhancing your case management reports & dashboards with detailed case time tracking and agent utilization data. Native case timer designed for the service cloud console, omni
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Gain complete insight into agent performance, enhancing your case management reports & dashboards with detailed case time tracking and agent utilization data. Native case timer designed for the service cloud console, omni
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WorkIt!® Case Timer - Automatic Handle Time Tracking for Lightning \ Classic - CronSights - AppExchange
WorkIt!® Case Timer - Automatic Handle Time Tracking for Lightning \ Classic - CronSights - AppExchange